Projects

Showcasing my innovative work in service design and product.

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Mental Health Crisis Breathing Space

Client: Money & Pensions Service (UK)

Employer: We Are Group, 2025

Summary: Designed the bid winning solution that intigrated technilogical innovation and effecnincy whilst still putting the user first.

Innovations: Virtual Agents, Channle Shift, Omni-channel, Self Service

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Skills Bootcamps

Client: Department for Education (UK)

Employer: We Are Group, 2024

Summary: Expanded the educational portfolio to secure the largest learning contract to date,expand into 3 new cutting edge subjects with a modern AI Supported online learning solution for learners.

Innovations: AI Development, AI Learner Support, Avatar Based Learning, Micro Learning, Blended Learning

UK Visa & Immigration

Client: Home Office (UK)

Employer: We Are Group, 2024

Summary: Successfully secured extensions and expansions for three Home Office services by leveraging Salesforce technology to enhance service efficiencies and streamline operations.

Innovations: Salesforce CRM, Nudge Notificaitons

Training Multimedia

Client: Ministry of Defence (UK)

Employer: Babcock, 2020

Summary: Led on multiple training development programmes under the Electrical Mechancical Training Contract.

Innovations: Unity, Virtual Reality, Realtime Media Production, 360 Video, Learning Management Systems

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Lets talk about how we can emabrk on a journey in your next service or product.

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